We have

Custom solutions for your marketing challenges

For over thirty years, TRIAD has been a trusted marketing partner for businesses, government, nonprofits and foundations across the Midwest and beyond.

Why juggle multiple agencies when one can do it all? Our team of experts brings together strategy, creative, web development and media buying under one roof, so everything works together seamlessly.

A Full-Service
Partner within
Reach.

Our expertise covers a wide range of marketing disciplines, but we never let that go to our heads. We take pride in remaining as approachable as ever, because we value your partnership.

No Big
Agency B.S.

We don’t like red tape. We don’t like bureaucracy. We do love building authentic partnerships built on mutual trust and respect. Our processes are created to be flexible, adding much-needed fun into the mix while still accomplishing your goals.

Award-winning
Creative that
Drives Results.

We've picked up our fair share of awards over the past 30 years. They're nice, and we're proud of them. But what really matters is creating work that helps our clients grow. We don't chase awards. We chase great ideas, real results and work we're proud to put our name on. The awards just tend to follow.

Totally Not Haunted

Our Home

The Falls Stamping and Welding building was constructed in 1928 and housed various manufacturing and warehouse operations over the years. In 2015, the industrial building was transformed into the main headquarters for TRIAD. We named it The Foundry as a nod to its industrial roots. Again, super not haunted. We can't express enough just how not haunted it is.

Our Values How We Roll

Just like the Addams Family, our values center on the unwavering acceptance of the bizarre and proudly embracing being different. We prioritize collaboration and supporting each other for the sake of a unified goal.

Fun &
Authentic
Smart &
Strategic
Collaborative
& Team-Focused
Dedicated
& Passionate
Humble
& Flexible
Constantly
Improving

Our Team

As experts in our fields, the TRIAD team combines collective knowledge in order to provide the best solutions for your marketing needs. From designing your website to creating a media plan our passion bleeds into everything we do. Our team’s goal is to set you up for success.

Michael Carlson
Movie Poster Man Baseball Field
  • Co-Owner
  • Operations Lead
  • Designer & Illustrator
  • Candy Connoisseur
Michael Carlson
Managing Partner
Lia Fleming
sunflowers man eating it on skateboard umbrellas
  • Graphic Designer
  • Concept Creator
  • Idea Executor
  • Super Sandwich Maker
Lia Fleming
Art Director
Laura Guardalabene
Lemons Charlie grimmace
  • Creative Lead
  • Brand Designer
  • Typography Nerd
  • Salt & Vinegar Addict
Laura Guardalabene
Creative Director
Mica Heffner
nosferatu Mountain path Mike
  • Media Chamberlain
  • Integrated Marketing Expert
  • Troubleshooting Enthusiast
  • Seeker of Good Vibes
Mica Heffner
Media Strategist
Bridgett Idell
kayak beer bottles hiking boots and book
  • Accountant & Bookkeeper
  • HR Coordinator
  • Administrative Lead
  • Fighter, Warrior, Survivor!
Bridgett Idell
Office Manager
Rick Krochka
divine
  • Advertising & Marketing Expert 
  • Levy & Campaign Strategist
  • Community Volunteer
  • Accidental Historical Preservationist
Rick Krochka
Founder & Consultant
Cydney Parr
Fantastic Mr. Fox Illustration SQUID!
  • Political Strategist
  • Project Manager
  • Client Coordinator
  • Roller Derby Grrrl
Cydney Parr
Senior Account Executive
Nicholas Peters
pee wee herman crybaby ren close up
  • Co-Owner
  • Financial Lead
  • Website Strategist
  • Recovering Musician
Nicholas Peters
Managing Partner
Mark Reifsnyder
lil Mork
  • Account Manager
  • Project Facilitator
  • Relationship Builder
  • Lover of Cleveland Sports
Mark Reifsnyder
Client Services Director
Ryan Rimmele
confused Krabs
  • Copywriter
  • Marketing Strategist
  • Internet Inhabitant
  • Weirdo
Ryan Rimmele
Communications Director
Maija Scherer
Isack Hadjar crochet granny squares groundhog
  • Web Wizard
  • GSAP Animator
  • CSS Artist  
  • Calls Drinking Fountains Bubblers
Maija Scherer
Web Developer
Mallory Smart
Pyrex dishes building hello kitty
  • Graphic Designer
  • Printing Specialist
  • Detail Queen
  • Pyrex dish collector
Mallory Smart
Production Designer